Shipping
Processing and shipment
of an order via an approved purchase account, or a credit or debit card
or PayPal, allows the order to be shipped as quickly as possible. Most
items are processed for shipment within a 24-48 hour window once an
order is placed.
Shipping
Locations
Welcometraders.com utilizes over 68 warehouses nationwide. This allows
us to locate the warehouse closest to our customers, with the products
they need, and ship it for the least amount of overall cost.
Continental US Shipping
Welcometraders.com has partnered with UPS Ground & FedEx Ground
to meet our customer's shipping needs. Orders which contain Hazmat Items
or Oversized items or orders with a total weight of over 300lbs are
shipped Freight. Contact our customer service department for orders
that require expedient delivery or for orders to be shipped outside
of the Continental US.
Delivery Time
Typically orders that are placed over the phone or through our website
are delivered within 2-3 business days within the continental United
States.
Available Delivery Days
UPS Ground is available for our customers' shipment needs Monday through
Saturday (except major holidays). Orders are not shipped on Sunday.
Exceptions for UPS Deliverys
Due to internal protocol, UPS cannot deliver to P.O. Boxes.
Please Note: For orders shipped through
UPS Ground, it at UPS's discretion if a signature is required for delivery.
Free Shipping
Welcometraders.com offers free shipping on all orders. The free shipping
offer does not factor in special order requests or non-stocked items.
To be eligible for this offer, all orders have to be processed via the
Welcometraders.com website. Welcometraders.com reserves the option to
designate the best shipment method for purchases that are eligible for
the free shipping offer.
Note: Some additional charges may be added on for specific cleaning
chemicals and products. Please call our customer service center for
bulk pricing on these items to receive special discount rate quotes.
Handling
Information
Handling Fees
Welcometraders.com does not charge any standard processing or handling
fees..
Hazardous Material
In select circumstances, UPS may classify an item as potentially hazardous.
Items that fall under this category may have further handling fees through
UPS or maybe shipped through LTL or Common Carrier. Please contact our
customer service representatives if you are unsure of the shipping method
for your order.
Common Carrier and LTL
Shipping
There are certain instances where items cannot ship through UPS Ground.
This can be because of their size, weight, or if the product is viewed
as a hazardous material. These items will be shipped typically within
ten business days of the originally placed Order. Delivery will be between
three to five business days after the item has been successfully shipped.
When shipped to locations such as residential homes through LTL or Common
Carrier, orders are delivered only to the customer's curbside. It will
be the customer's responsibility for extra shipping services, as well
as any charges that would be incurred from missed deliveries or re-deliveries.
Please note that any order with a total weight
greater than 300 lbs will be shipped via LTL.